Effectiveness of police training in cybercrime incident response within the Directorate of Criminal Investigations, Kenya

Authors

  • Mercy Jepleting The Global Centre for Policy and Strategy Author
  • Stephen Olala Ecole Polytechnique, University of Montreal, Canada Author
  • Irene Mwingirwa Kenyatta University Author

Keywords:

cybercrime incident response, police training adequacy, competencies, policing preparedness and training

Abstract

In recent years, addressing cybercrime has become a top priority for police organisations. Ensuring that police officers possess the necessary skills and knowledge to respond  effectively to cybercrime  is a primary concern. Conducted at DCI headquarters, this study, grounded in structural contingency theory, aimed to assess the adequacy of police training in responding to cybercrime incidents. The research employed a mixed methodology, with 133 respondents chosen through stratified random and purposive sampling. Data was collected by use of questionnaires and interview schedules and analysed using qualitative and quantitative methods. The findings revealed that many respondents emphasised the importance of personal cybersecurity in investigating cybercrime incidents in Kenya. Victims often lacked knowledge of comprehensive cybersecurity measures and behavior monitoring was identified as essential in responding to cybercrimes. The analysis highlighted a lack of emphasis on digital crime training within the DCI. This indicates insufficient training in responding to cybercrime incidents. In light of these findings, this study recommends several actions to enhance police training on cybercrime. These include assessing officers' qualifications, employing cybersecurity specialists, collaborating with local and international partners for training and information sharing, continuous training on the latest cybercrime techniques, promoting citizen cybersecurity awareness, and allocating adequate budget for cybercrime incident response training programs.

Author Biographies

  • Mercy Jepleting, The Global Centre for Policy and Strategy

    Mercy Jepleting is a Research Associate at the Global Centre for Policy and Strategy in Kenya. She holds a Master of Arts degree in Security, and Policy Studies from the National Defense University – Kenya and a Bachelor of Science degree in Computer Science. Her professional focus lies in cybersecurity, particularly cybercrime. Mercy has a background in both policy analysis and computer science, making her adept at navigating complex security challenges. With a passion for addressing cyber threats, she contributes actively to policy discussions and research initiatives aimed at enhancing cybersecurity frameworks globally.

  • Stephen Olala, Ecole Polytechnique, University of Montreal, Canada

    Dr Stephen Olala is an engineer with over 20 years of experience in both industry and academia. He holds a PhD in Mechanical Engineering from Ecole Polytechnique, University of Montreal, Canada, a Postgraduate Diploma in Information Systems Engineering from the University of Sunderland, UK, a Postgraduate Diploma in Strategic and Security Studies, and a BSc Degree in Mechanical Engineering, from the University of Nairobi, Kenya. His current research interests include the impact of emerging technologies on national security and the development of failure prediction models in nuclear steam generators.

  • Irene Mwingirwa, Kenyatta University

    Dr. Irene Mukiri Mwingirwa is an education and research specialist with over 15 years of experience in academia. She holds a Master’s degree and a Doctoral degree in Mathematics Education from Kenyatta University, with a research focus on technology and mathematics. Her other research areas of interest include the nexus between technology and security, data analytics, and using technology as a problem-solving agent.

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Published

2025-02-05

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How to Cite

Effectiveness of police training in cybercrime incident response within the Directorate of Criminal Investigations, Kenya. (2025). The Eastern Africa Journal of Policy and Strategy, 1(1), 55-66. https://press.gloceps.org/index.php/eajps/article/view/8

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